Arvinder Arora, a communication coach and trainer, respects your privacy and is committed to protecting the personal information you provide through this website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, book a call, purchase a program, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Full name
Email address
Phone number
WhatsApp number
Professional or business information
Information about your communication or professional development goals
Information submitted through forms, applications, surveys, or consultations
Payment and transaction details required to process your purchase
Information relating to your participation in coaching programs or sessions
We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and website interaction data.
2. How We Use Your Information
We may use the information collected to:
Respond to your enquiries and requests
Contact you regarding coaching programs, consultations, webinars, or events
Schedule and manage calls or coaching sessions
Process payments and purchases
Provide access to purchased programs, resources, or training
Understand your goals and provide relevant coaching support
Send important service-related communications
Send updates, educational content, offers, or promotional communications where permitted
Improve our website, programs, content, and user experience
Prevent fraud, misuse, or unauthorised activity
Comply with applicable legal and regulatory requirements
3. Communication
By submitting your contact details through our forms, you may be contacted by email, phone, SMS, or WhatsApp regarding your enquiry, application, appointment, purchase, or relevant services.
Where required, promotional communications will be sent in accordance with applicable law. You may request to stop receiving promotional communications at any time.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, measure advertising performance, improve user experience, and provide relevant communications.
Third-party platforms used for advertising, analytics, payments, scheduling, video hosting, or communication may also process information according to their own privacy policies.
5. Third-Party Service Providers
We may use trusted third-party service providers for services such as:
Payment processing
Email communication
WhatsApp or messaging
Scheduling and calendar management
Website hosting
Analytics
Advertising and remarketing
Video hosting
Customer relationship management
These providers may process information as necessary to provide their services.
6. Payment Information
Payments may be processed through third-party payment providers. We generally do not store complete card, banking, or other sensitive payment credentials on our own servers.
Payment information is handled by the relevant payment service provider according to its applicable terms and privacy policy.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of information and withdrawing consent where processing is based on consent.
Requests relating to your personal information may be sent to:
Email: mdarvindersingh@gmail.com
Phone: +91 91638 16029
10. Children's Privacy
Our services are intended for adults and working professionals. We do not knowingly collect personal information from children for the purpose of providing coaching services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.
Any updated version will be published on this website with a revised "Last Updated" date.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Arvinder Arora
Email: mdarvindersingh@gmail.com
Phone: +91 91638 16029
By using this website and submitting your information, you acknowledge that you have read and understood this Privacy Policy.