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Refund Policy

At Arvinder Arora, we are committed to providing practical communication coaching and training designed to help professionals improve their communication, confidence, public speaking, storytelling, delivery, and professional presence. Because coaching involves personalised time, resources, training materials, and access to structured content, our refund policy is designed to be clear and fair. 1. General Refund Policy All purchases are subject to the refund terms communicated for the specific program or service at the time of enrollment. Unless a specific written refund or cancellation period is expressly provided for a particular offer, payments made for coaching programs, training programs, workshops, consultations, or digital resources are generally non-refundable once access has been provided or the service has commenced. 2. Application-Based or Coaching Programs For programs that involve an application, consultation, assessment, or enrollment process, purchasing or enrolling in the program constitutes acceptance of the program terms. Once the program has commenced, refunds will generally not be provided for: Change of mind Lack of participation Failure to attend coaching sessions Failure to complete assignments or exercises Lack of implementation Personal or professional circumstances that prevent participation Failure to achieve a particular result Expectations that differ from the stated scope of the program 3. Digital Content and Course Access Where a purchase provides immediate or early access to digital content, videos, training materials, recordings, templates, or other downloadable resources, the purchase may become non-refundable once access has been granted, subject to applicable consumer protection laws and any specific refund commitment stated for that offer. 4. Scheduled Sessions If your service includes one-to-one or live coaching sessions, cancellation or rescheduling requests should be made as early as reasonably possible. Missed sessions without prior notice may be treated as completed sessions and may not be eligible for replacement or refund. Any specific rescheduling terms communicated during enrollment will apply to the relevant program. 5. Duplicate or Incorrect Payments If you believe you have been charged twice for the same service or have made a payment in error, please contact us as soon as possible. We will review the transaction and, where appropriate, process a refund for a verified duplicate or erroneous payment. 6. Refund Requests If you believe you are eligible for a refund under the terms applicable to your purchase, please contact us with: Your full name Email address used during purchase Phone number Program or service purchased Payment date Transaction or payment reference Reason for the refund request Refund requests should be sent to: Email: mdarvindersingh@gmail.com Phone: +91 91638 16029 7. Refund Review Each refund request will be reviewed against the terms applicable to the specific service purchased. Where a refund is approved, the refund will generally be processed through the original payment method, subject to payment-provider processing timelines. 8. No Guarantee of Results Participation in our coaching programs does not guarantee a particular career, business, financial, social, communication, speaking, or professional outcome. Refunds will not ordinarily be granted solely because a participant did not achieve a particular personal or professional result. 9. Changes to This Policy We reserve the right to update this Refund Policy from time to time. The version published on this website at the time of your purchase will generally apply to that purchase, subject to applicable law. 10. Contact For refund-related questions or requests, please contact: Arvinder Arora Email: mdarvindersingh@gmail.com Phone: +91 91638 16029 Please retain your payment confirmation and transaction details for reference when contacting us regarding a refund.

DISCLAIMER: Arvinder Arora does not guarantee any specific results or performance. Any client examples shown are for demonstration/marketing purposes only and must not be interpreted as promised or expected outcomes. ©2026 Arvinder Arora. All Rights Reserved.